Book a credit shipment at Orders → Credit Order → Manual Order.
Orders → Credit Order → Manual Order (/orders/create/credit/manual) creates one credit consignment against a credit customer.
Who can open it: users granted Manual Order. Create needs order create permission; editing an existing order needs update.
Sidebar Orders → Credit Order → Manual Order. Heading is Create an Order.
Pick the credit customer, courier partner, service type, package type, travel mode, payment type, and dates. Destination pincode drives serviceability.
If the courier has more than one live AWB pack, a Series control appears on the AWB Number group. Pick a series ({first character}CN) to fill that pack’s next unused AWB. One pack: no Series; the latest pack fills automatically. A typed AWB is never overwritten.
Enter weight in kg and dimensions in cm. Chargeable weight is the larger of actual and volumetric (L × H × W / 5000). Add product rows (name, qty, value, HSN) when you need them. E-way bill has its own sheet.
Amount as per Rate Chart is the slab/card amount. Charges Details adds fuel, COD / To Pay, convenience, and extra charges your company enabled. Total Invoice Amount is the sum.
Credit quotes try the customer chart first, then the company Common chart.
Create Order saves the consignment. Reset clears a new form. On edit, use Save Changes / Discard Changes.
| Block | What you enter |
|---|---|
| Basic Details | Customer, courier, AWB / Series, service, package, payment, pincode |
| Package Details | Weight (kg), dimensions (cm), products, e-way bill |
| Charges Details | Rate-chart amount plus fuel and extra heads |
| Create Order | Saves a new booking |
| Save Changes | Updates an existing booking |
Print label from All orders after the row exists.
| Problem | What to do |
|---|---|
| No customers in the list | Create a credit customer first, or you lack customer view. |
| AWB empty with several series | Pick a series that still has unused numbers. |
| Amount missing | Chart has no slab for that weight / rate type — check Customer rates or Common rates. |
| Create hidden | You can open the page but cannot create. |