Skip to Content

Configurations

Partners, dimensions, extra charges, and classifications at Rates → Configurations.

Rates → Configurations (/rates/config) is rate metadata: which courier partners you sell, weight dimensions, extra invoice charges, service types, and rate classifications.

Who can open it: users granted Configurations. Inside a branch, the whole page can be locked when the main company manages rate config.

What each block does

Courier partners

Enable the partners that appear on order forms and charts.

Dimensions

Weight / measure settings used on booking. Add dimension opens a dialog.

Additional charges

Extra invoice heads (constant rupees or a percent of parcel amount). Enabled charges appear on order forms, CSV templates, and bills.

Classifications and service types

Zones / rate types used with Pincode mapping, plus service type labels.

Copy from company appears when a sibling org has different config and you are allowed to sync.

If something goes wrong

Every section read-only in a branch: MBAC turned off Edit Rate Configuration — change it from the main company.